1. Introduction

Welcome to SculptForge . Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services related to 3D printing.

By using our services, you agree to the collection and use of your information as described in this policy.

2. Information We Collect

When you use our services, we may collect the following information:

• Personal Information: Name, phone number, email address.

• Uploaded Files: Photos for custom 3D gifts and 3D design files for printing.

• Social Login Data: If you sign in using Google or Facebook, we receive your name, email, and profile picture (as per their policies).

• Transactional Data: Order details and payment information (processed securely by third-party payment gateways).

• Technical Data: IP address, browser type, and cookies (for website analytics and functionality).

3. How We Use Your Information

We collect and use your data only for:
Processing and delivering your 3D-printed products.
Communicating order updates and support-related queries.
Ensuring website functionality and improving user experience.
Enabling social logins via Google and Facebook.

We do not sell, trade, or misuse your data.

4. Handling of 3D Design Files

• The 3D design files you upload will only be used to print and deliver your order.

• Once the order is completed, the files will be permanently deleted from our systems.

5. Sharing of Information

We may share information only with:

• Service Providers: Payment processors, social login providers, and delivery partners for order fulfillment.

6. Data Security

We implement encryption, firewalls, and secure access controls to protect your data. However, no system is 100% secure, so use our services at your own risk.

7. Your Rights (Under Indian Law)

As per the Digital Personal Data Protection Act, 2023, you have the right to:
Access & Correct Data: Request to view or update your personal details.
Withdraw Consent: Opt out of marketing emails or delete your account.
Request Data Deletion: Ask for removal of your personal data after order completion.

8. Cookies & Tracking Technologies

• We use cookies for website analytics and performance improvement. You can disable cookies through your browser settings.

• Other websites (including Google and Facebook) may collect cookies when you use social logins or visit external links from our site. We do not control their cookie policies.

9. Retention Policy

• Personal information is retained only as long as needed for order fulfillment and legal compliance.

• 3D design files are deleted permanently after order completion to maintain customer privacy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

For any questions or concerns, contact us at:
Email: sales@sculptforge.com
Address: No:3, 2nd Main Street, Thiruvengada Nagar, Near Tiruninravur Post Office, Thiruninravur, Tiruvallur, Tamil Nadu 602024