1. Introduction

Welcome to SculptForge (“we,” “our,” or “us”). By using our website and services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Offered

SculptForge provides custom 3D printing services, including personalized 3D-printed gifts and prototypes.

3. User Eligibility

• There is no age restriction for using our services.

• Users must provide accurate personal details (name, phone number, email).

• Our services must be used only for legal and ethical purposes.

4. Ordering Process

• Orders are confirmed only after full payment is received.

• Uploaded 3D design files must comply with our content policies (no illegal, offensive, or copyrighted materials).

• 3D files are used only for printing and delivery and will be deleted after order fulfillment.

5. Payments & Pricing

• Prices are displayed on our website and may change without prior notice.

• All payments must be made via our approved payment gateways.

• We do not store or process payment details—transactions are handled securely by third-party payment providers.

6. Cancellations & Refunds

• Orders cannot be canceled or refunded once processing has begun.

• Refunds are applicable only for failed prints due to manufacturing defects or if we cannot fulfill the order.

• Users must report any issues within 1 day of delivery with photographic proof.

7. Intellectual Property & User Content

• Users retain ownership of their uploaded 3D designs, but grant us temporary rights to print and deliver them.

• By uploading a file, you confirm that you have the legal rights to use it.

• SculptForge is not responsible for copyright violations if a user submits protected content.

8. Social Login & Account Security

• You may log in using Google or Facebook. We only collect your name, email, and profile picture as permitted by those platforms.

• You are responsible for maintaining the confidentiality of your account credentials.

9. Limitation of Liability

• We are not responsible for inaccuracies in user-submitted files (e.g., wrong dimensions or errors in the 3D model).

• We are not liable for delays caused by third-party couriers, force majeure, or technical failures.

10. Third-Party Links & Cookies

• Our website may contain links to external sites (e.g., social logins, payment gateways). We are not responsible for their content or policies.

• Third-party services (Google, Facebook, etc.) may collect cookies when using our site. Please refer to their privacy policies for more details.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes means you accept the updated terms.

12. Contact Us

For any questions or concerns, contact us at:
📧 Email: sales@sculptforge.com
📍 Address: No:3, 2nd Main Street, Thiruvengada Nagar, Near Tiruninravur Post Office, Thiruninravur, Tiruvallur, Tamil Nadu 602024